Privacy Policy

Privacy Policy

Red Monkey is committed to ensuring your privacy and protecting your personal data. This policy details how we collect, use, and protect your information, ensuring full transparency.

01 Data Controller

Entity: Red Monkey — João Pedro Belo Ferreira

Tax ID: 215579313

Headquarters: Estrada Principal nº8-6, nº129, Taveiro, 2475-041 Benedita, Alcobaça, Portugal

Contact: geral@redmonkeyfashion.com

02 Personal Data Collected

Identification Name, address, phone, email, date of birth, gender.
Transactions Tax ID, billing details, and purchase history.
Logistics Delivery address, postcode, and support contact.
Digital Newsletter email, chat records, and remote communications.

03 Purposes

  • Marketing and communication of news.
  • Transaction and billing management.
  • Logistics and home deliveries.
  • Customer support and after-sales service.

04 Retention

Data is retained for a standard period of 3 years after the last transaction or interaction, ensuring compliance with legal and warranty obligations.

05 Data Sharing

We share strictly necessary data with trusted partners (carriers, payment and storage services), all bound by strict data protection standards.

06 Security

We implement restricted access protocols, encrypted storage, and continuous system monitoring to ensure the complete integrity of your information.

07 Use of Cookies

Session: Analysis of temporary traffic patterns.

Analytics: Quantification of users and service improvement.

Advertising: Management of offers based on your browsing profile.

08 Data Subject Rights

You have the right to access, rectify, erase, or object to the processing of your data. To exercise these rights, please contact: geral@redmonkeyfashion.com

Complaints: Comissão Nacional de Proteção de Dados (CNPD)
Rua de São Bento, 148 - 3º, 1200-821 Lisbon